General Terms

General Terms and Conditions

1. IDENTITY OF THE PROVIDER

The services are provided by Mankov Fly Fishing Ltd, a registered tour operator in Bulgaria.

• VAT: BG201668500
• Certificate No: PK-01-8452
• Headquarters: Sofia, Z.K. Zaharna Fabrika, Bl. 61, Apt. 19, Bulgaria
• Represented by: Stanislav Mihaylov Mankov
• Email: contact@mankovflyfishing.com

All references to “the Company,” “the Tour Operator,” “we,” or “us” refer to Mankov Fly Fishing Ltd. The “Consumer” or “Participant” refers to the person who signs the contract or pays for services.

2. REGISTRATION AND PAYMENTS

• Booking Deposit: To secure a spot for a trip or course, a 50% deposit of the total fee must be paid within 5 days of the reservation.
• Final Balance: The remaining 50% is due at least four (4) weeks before the start date of the trip/course.
• Official Bank Details:
  Beneficiary: Mankov Fly Fishing LTD
  Bank: First Investment Bank (Fibank)
  IBAN: BG68FINV91501017606599
  Swift/BIC: FINVBGSF
  Bank Address: Bul. Tzarigradsko Shose 111, Sofia 1784, Bulgaria
• Payment Security Policy: Mankov Fly Fishing Ltd does not accept payments to private individuals. Only payments made to the official company bank account listed above or through authorised company payment methods are considered valid. Any funds sent to private accounts will not be recognised as a valid reservation.
• Agreement: By paying the deposit or the full fee, the participant agrees to these General Terms and Conditions.

3. CANCELLATION AND REFUNDS

• Cancellation by Participant: If a participant cannot attend, the deposit will be refunded only if the cancellation is made no later than four (4) weeks before the event. Cancellations made less than four weeks prior to the event are non-refundable.
• Minimum Participants: Group sizes vary by trip type, destination, and specific logistical factors. Where a minimum group size is required for a trip to proceed, it will be clearly specified in the individual trip or course description.
• Cancellation by Company: If the trip is cancelled by the Tour Operator due to not reaching the minimum number of participants (where applicable), the Tour Operator must refund all amounts paid by the participant within 3 working days.
• Liability: The Company is not liable for any additional costs incurred by the participant (e.g., flight tickets, visas, or equipment purchases) in the event of a cancellation.

4. PARTICIPANT OBLIGATIONS AND SAFETY

• Assumption of Risk: Participation in courses, guidings, or fly fishing trips offered or managed by Mankov Fly Fishing Ltd is at your own risk. We disclaim liability for property damage or injuries of any kind which are caused by participants.
• Eye Protection: For safety reasons, all participants must wear eye protection (sunglasses, optical glasses, or equivalent) at all times during fishing and casting activities.
• Health and Conduct: Participants must disclose relevant medical conditions. We reserve the right to terminate the contract of any participant whose conduct is disruptive or dangerous.
• Insurance: Participants are responsible for their own travel and medical insurance. For international trips, comprehensive insurance is mandatory.

5. EQUIPMENT RENTAL

For participants renting fly fishing equipment, the following conditions apply:

• Care Instructions: Before use, the guide will provide a mandatory demonstration on the proper handling and care of the tackle. Participants are required to follow these instructions strictly.
• Damage Charges: If the equipment is damaged due to mishandling or negligence (as distinguished from accidental malfunction or normal wear), the client will be charged the wholesale cost to repair or replace the item.
• Liability for Loss or Theft: The renter (lessee) is fully responsible for the equipment during the rental period. In the event of loss or theft, the renter is liable to pay the full replacement value of the item.

6. DOCUMENTATION

It is imperative that each participant carries a valid identity document. It is the client’s responsibility to ensure compliance with the customs, administrative, and health formalities (visas, vaccinations) of both the country of origin and the destination. The Company cannot be held responsible for non-compliance.

7. DATA PROTECTION (GDPR)

The Tour Operator guarantees that the Client’s personal data is protected in accordance with the Personal Data Protection Act and relevant EU regulations (GDPR). Data is processed only in connection with the execution of the travel contract and is stored in accordance with regulatory requirements.

8. FILMING AND PHOTOGRAPHY

• Instructional Integrity: Filming or photographing during courses is prohibited to prevent disruption.
• Consent: By attending, participants consent to the Company using video analysis or group footage for future educational and promotional purposes.

9. GOVERNING LAW AND DISPUTES

All disputes arising from the execution of services will be resolved by mutual agreement. If an agreement cannot be reached, they will be referred to a competent Bulgarian court. For all issues not regulated herein, the provisions of the current legislation of the Republic of Bulgaria shall apply.